For your convenience please find below hotel information to help you plan your stay and discover Canberra. If you do not find your answer below you can contact us directly by phone (02) 6245 5000 or email [email protected]
Check-in at Novotel Sydney Central is from 2 pm, and check-out time is 11 am. Early check in or late check out is subject to availability (Late check-out fees may apply).
If you require guaranteed early access to your room before the check-in time, the hotel requires a previous night’s accommodation rate payment to secure the room.
Yes our front desk will hold them for you until you’re ready. Please understand luggage storage is same day pick up, long term luggage storage is available on the condition that there is a future reservation in place.
An extra single bed or roll-away can be added at an additional cost of $80 per night. A complimentary children’s cot can be added to your room on request. Additional beds are subject to room capacity and availability.
Credit & Debit Cards: As per the hotel’s policy, on check in we request you to kindly provide us with a valid Credit or Debit Card, matching the name on the reservation. Please note as a condition of your stay, a photo ID will be required on arrival for all guests, along with a valid debit or credit card.
Yes. Subject to availability, limited undercover car parking is available for in-house guests only. Parking is at an additional cost from $16 for up to 5 hours and $32 per night. Parking is payable by card upon leaving the car park.
Due to the limited number of parking spaces at Novotel Canberra, we are unable to guarantee or reserve parking. Paid parking is also available nearby in the city.
The majority of our car park has a height limit of 2.1m, there are limited spaces available at 2.4m. Our car park is strictly subject to availability and cannot be pre-booked.
Access to our underground carpark is via a down ramp off Moore St, behind the Novotel.
Train Station
Novotel Canberra is only a short drive from Canberra’s Train Station on Wentworth Ave, Burke Cres in Kingston. For more information, please visit Transport NSW
Bus Station
Canberra’s central bus interchange is less than 200m walk from Novotel Canberra in the city centre.
Light Rail
Canberra’s City light rail terminal is located at the front of the hotel and runs every 10-15mins from the city through the northern suburbs terminating at The Gungahlin Marketplace.
For more information on Canberra’s public transport network, please visit Transport ACT.
Taxi and Ride Share Services
There is a taxi rank and drop off and pick up zone conveniently located out the front on Northbourne Ave.
Novotel Canberra’s prime location with the many forms of public transport right at the hotel’s doorstep is an ideal way to visit the sights of Canberra. The best way to get around the city will also depend on the duration of your stay in Canberra and how often you will utilize the public transport; the most common activities are conducted by day tour companies that offer trips throughout Canberra and its surrounds.
Novotel Canberra’s prime location with the many forms of public transport right at the hotel’s doorstep is an ideal way to visit the sights of Canberra.
A popular way to travel short distances is by eScooter. Walksmart eScooter hire is available at reception and a great way to explore Lake Burley Griffin and the city centre.
If you are travelling in the metropolitan areas Canberra’s public transport system is timely and easy to navigate with light rail linking Novotel Canberra to Epic Showgrounds and the Gungahlin town centre while the vast bus network links Novotel Canberra to the south and key attractions.
Traveling by car is easy in Canberra with ample parking at most attractions. Personal vehicle is the best way to travel through Namadgi National park and more remote locations.
Europcar is the closet car rental with the office located next to reception in the lobby. Visit www.Europcar.com.au for more information.
No. Novotel Canberra is a dedicated non-smoking hotel. Smoking is not allowed on the premises including on balconies. Please understand fines will apply for smoking in the hotel.
We are pleased to offer complimentary internet access to our guests.
We also offer 30 minutes of complimentary wireless internet access once every 24 hours at our First Edition Restaurant on level one. The download limit for this complimentary internet access is 8MB.
The following services are available at Novotel Canberra, for more information
• 24 hour Concierge
• Room service
• Daily housekeeping services
• Laundry service
• Luggage storage available
• Copy & printing services available
• Doctor on call
• Multilingual staff
All our rooms are equipped with the following amenities. Additional, towels and bedding are also available on request.
• Air-conditioning with temperature control
• Alarm clock radio
• Telephone
• Tea and coffee
• Internet access
• 32” LCD TV
• Private bathroom
• Bathroom amenities: body soap, hair shampoo, hair conditioner
• Hairdryer
• Bathroom power outlet
• Ironing board & Iron
• Daily housekeeping services available, we ask guests consider energy and water use
• In-room safe
• Key card operated door locks
• Self closing and locking room doors
• Smoke detector & sprinkler system
Our Executive Apartment rooms have a kitchenette that includes a microwave, toaster, stovetop, cookware and kitchen utensils.
In order to reduce single use plastics we have made changes to our mini bar offering. Mini bar items are available from in the lobby. Please contact concierge for further details (02) 6245 5000.
Yes, we have Executive Apartments that have a separate bedroom and a living space that includes a table and chairs and kitchenette.
Babysitting services can be provided by a local company called Dial an Angel. For further enquiries and rates, please contact Concierge at 02 6245 5000 or Dial an Angel directly on +612 6282 7733. View all the details and all our family offers.
We have a sauna, gym, family sized spa, and heated indoor pool with outdoor terrace and seating located on the 2nd floor.
Our leisure facilities are open from 6 am to 10 pm daily.
Our pool is 12 meters long with clear depth markings and heated during the colder seasons for your comfort. Perfect for relaxation, family play and short laps.
During the school holidays we have a number of inflatable pool toys for couples, families and children to enjoy. Please understand all children under 16 must be accompanied by a supervising adult.
Our gym is equipped with both cardio machines and free weights for your convenience.
Yes, we offer accessible rooms. Please contact the hotel directly for further details. Unfortunately the hotel cannot accommodate hoists.
Visit our Local Attractions and Local Events page to see whats currently happening in Canberra, recomended site seeing and points of interest. Our knowledgeable concierge team is located on the ground floor and can help provide you with information of all the local events and attractions Canberra has to offer.
Canberra Theatre is conveniently located approximately a 10 minute walk from Novotel Canberra.
To check out what performances and shows are currently showing, we recommend guests to visit www.canberratheatre.com.au or for more information, please contact our Concierge team.
There are numerous options for children of all ages near Novotel Canberra, including Questacon, Australian Institute of Sport and Cockington Green Gardens. For more information, please visit our Local Attractions page.
There is a convenience store located in the Jolimont Centre beneath the hotel. Canberra Centre is the closest major shopping centre and is located a short walk from the hotel. The closest major supermarket is Coles which is located on the Ground Floor of the Canberra Centre. For precise directions please speak to our friendly Reception Staff on arrival.
